We are hearing more about scam messages. These messages pretend to be from the Department for Work and Pensions (DWP). They ask people to apply for a “winter heating allowance,” but it’s a scam.
If you are unsure whether a message is genuine, please:
- Avoid clicking any links or sharing personal details.
- Check directly with the organisation through an official phone number or website.
- Report any suspicious messages to Action Fraud at www.actionfraud.police.uk or on 0300 123 2040.
- Forward scam texts to 7726, a free service to report spam.
Thank you for your cooperation.


